Last night... around 10pm... i was suckered into this same scam. Someone reply to my message if you have too... we are all in this together.
I read your post on this message board and you have given me hope. I've copied your letters and plan to personalize them and do whatever it takes. I'm going to call VISA this morning first and see if they can cancel the purchase. Before I payed I asked if i could later cancel and the lady said i could... but canceling is a lot different than refund! Incidentally, is this Integrity for all webpage yours? I hope would love to hear from you... just to know that you are still reading these posts. I always figure that nobody reads these message boards after they post something - but If i was to hear from you than that would be great!
we were able to get all of our money back after several phone calls and letters. We contacted the FTC and BBB of Florida and let Ramada Plaza know that we had done this. I wrote them a letter a day and faxed it, sent it overnight mail, and regular mail. After a few days of this I guess they realized I was going to let them get away with it and they called and said they would refund all of the money to my credit card and it may take up to two weeks, and within that time it was all refunded. So don't ever give up there are ways to get your money back!!
Dear Kookaburra,
Ten years ago I purchased two vacation packages from a company called the Florida Travel Network for $500.00 each. Since then I paid approximately $50.00/yr. in renewal fees. The vacation package was to include 4 days and 3 nights in Ft. Lauderdale, a dinner cruise to the Bahamas, 3 days and two nights in the Silver sands hotel in the Bahamas and an Alamo rental car.
In 2001 I traveled on one of these vacations and had to pay up to $700.00 to be allowed a cabin onboard a very old and unkempt ship and beachfront accommodations instead of an inland hotel. The company I was dealing with was no longer Florida Travel Network but had been changed to Ramada Plaza Resorts. The vacation would have been worth the $500.00 I paid initially but not the $1,200.00 we ended up paying.
For the last three weeks I tried to book the second vacation and after quite a lot of argument with sales personnel was allowed to pay another $595.00 for (allegedly) the same vacation package.
I called Ramada Plaza Resorts under an alias and was offered the same trip with the upgrades of a cabin on the ship and beachfront accommodations plus 3 days and two nights in Daytona for $650.00.
My question is why did I have to (essentially) purchase a second package when I had already paid (counting renewal fees which Ramada accepted and for which I have bank statements for) nearly $1000.00 already. Where is my original $500.00? Where is the justice in this?
Today I logged onto the internet and found that class action suits have been filed in other states and settled. I also understand that class action suits may be underway in my state. My wife and I have already scheduled our vacations and we must travel December 10th.
What can we do? Should we take the vacation and hope for satisfaction at a later time? Should we kiss our hard earned dollars goodbye? How can we get included in the potential class action suit?
If there’s anything you can do to help it would be greatly appreciated.
What my wife & I would like is:
a.) Refund of the original $500.00 paid to the Florida Travel Network and be allowed to take the trip that we have booked for the additional $595.00 that we have already paid.
b.) Refund of the original $500.00 plus removal of the $595.00 from our credit card and be allowed to purchase the $650.00 that is being sold by RPR currently that includes: 4 days & 3 nights at the Ocean Beach Resort in Ft. Lauderdale.
A 3 day 2 night Imperial Majesty cruise with on-board (preferably
ocean view) accommodations.
3 days two nights in Orlando
Complimentary Alamo Rental Car
c.) Refund of our original $500.00 plus removal of all additional charges ($595.00) from our credit card. With no trip taken.
I am willing to let bygones be bygones for renewal fees ($500.00) that I have paid over the last ten years and will relinquish any right to refunds on the previous (2001) trip that I was scammed on in the event that this complaint is satisfied with one of the above options.
This is really a shame because I was taking this trip to celebrate my graduation with a B.S. in Biomedical Engineering and my 50th birthday . I had planned to make the purchase of a time share viewed during the 2001 trip. However, I fear it unwise to deal with a company that exercises such unscrupulous business practices.
Regards,
Startoker
Lucky 4 u, I am in the same situation...i need my money back!!!! I paid $798 and have not taken the trip and refuse too take it knowing what i now know...i called customer servive numerous times and i'm put on hold and trans from one stupidvisor to the next..never resolving the issue...they said i can not get my money back because i had three days after rec. the pkg. to do so and the day the pkg. was rec. my husband said to get a refund, and cancell it.. so i called to do that and was put on hold for 33 min. and called back the next day and put on hold again, and before you knew it the three days had expired...i kept calling and calling and nothing!!!! if you find out a way to get a refund please let me know.
hey i got scammed by this company and went on the trip. This was one of the worst vacations in my life. Can someone help me in finding how i can get a full refund
Same story here. Ripped off for a honeymoon. Help please help get me so type of money back. The story is long and the same as others. To sad to type it all out.
Kookaburra said this in post #1 : If anyone has received a promotion from this company.. DON'T accept. It's a vacation dream come true opportunity, until you actually pay for it.
I gave them a $698 deposit, and the other half due prior to departure.
It's fraud to the core!
I did research on the company and they go by other names. It took me over a year to get my money back, but they will refund. I have exact letters used if anyone needs help. If you are a victim of their scam, please private message me and I'll send you the legal letter I designed. It worked!
It seems to me that Americans want their cake and eat it ,too!I bought this vacation package and had a great time!! I paid $538.00 for a two night cruise, two nights in Ft.Lauderdale and two nights in Orlando. Were the accomadations 4 star quality? No! But I only paid $538.00 for a week long vacation. I spend more on groceries!!
09-17-2004 05:57 PM
. I had planned to make the purchase of a time share viewed during the 2001 trip. However, I fear it unwise to deal with a company that exercises such unscrupulous business practices.
